City of Canning

Dust

How to report dust issues.

Last updated on: 29 March 2022

In this article

If dust is currently visible, please report it to the City by calling 1300 4 CANNING (1300 422 664). You can call this number 24-hours a day for urgent/high priority assistance.
This will allow an Officer to respond with the highest priority.

The City will respond to dust typically caused by:

Environmental Health Officers (EHOs) will respond to any formal complaints regarding dust escaping from residential or commercial properties, establish the source of the dust, and request that appropriate dust suppression methods be utilised to prevent any future releases.
You must know where the source of the dust is for a complaint to be lodged as the dust can only be stopped at the source.
Please note that the City must be able to observe dust emissions at the time to be able to stop them.

If the complaint is in regards to damage caused by the dust (dust residue) then please note that this is a civil matter.

Good dust suppression practices include:

limiting cleared areas by retaining vegetation on site to stabilise top soil cover
scheduling developments or planned works so that they can be carried out at a time of year that will reduce dust emissions and its impacts
having appropriate physical barriers to significantly help control dust over short distances
watering soil piles or large cleared land areas (as an effective short term practice) that can suppress the soil particles' ability to become airborne
use of hydro-mulch, which is extremely effective in suppression of materials after earthworks where no access by pedestrians or vehicles is possible.

If you have concerns about dust originating from your own workplace, please contact Worksafe on 1300 307 877.

People are sometimes unaware that their activities are causing a problem.
The City encourages all residents and business operators to talk to their neighbours about any issues before making a complaint.
For supporting information on resolving disputes with neighbours, please click here

Your contact details are required when lodging this issue to ensure a proper investigation can be completed.

Dust